If you do not have your access code, please open a ticket sending an email to supportticket@fnu.edu and we are going to create a default password for you.
Dial *17 from your extension. Some Avaya telephones have a dedicated voicemail key (Message) which can also be used to access your mailbox (Button inside the red circle).
Welcome Message: " Welcome to IP Office. For help at any time Press *4 ".
1. You need to Press *4 to enter to the extended Menu.
2. Using your telephone keypad, enter the extension number followed by # sign, or # sign if you are in your extension. After that enter the current password followed by # sign.
3. You will hear a prompt with a three menu options, you need to Press * 4.
4. After that you are going to enter to the extended Menu. In order to Change your password Press 5.
5. To change your password, Press 4 (The password couldn’t be the same to the last one you had).
a) Enter new password follow by # sign.
b) Repeat the password again follow by # sign.
6. After that you are going to hear “Changed”, confirming that you successful changed your password.
7. After that you can hang up the call.